New Patient Appointment
We welcome new patients, and look forward to working with you. Please feel free to book an appointment online, or contact our front desk by e-mail (best) or phone. The front desk has access to more appointment times, so if you cannot find what you need online, please get in touch with us directly (e-mail is best!).
You will be receiving confirmation e-mail(s) with important information so please make sure your inbox is set up to receive these.
What to expect on the first visit......
Our initial consult is comprehensive, and focused on you. We listen to your history and learn about your health care needs, gather information, review available lab work, answer your questions, and if time allows we finish with an acupuncture session.
After your first visit, we review your case with a holistic perspective, and develop a personalized treatment plan that is individually tailored to meet your needs. On your second visit, we review your treatment plan, discuss any concerns, answer your questions, and ensure that you feel we are a good fit for your needs.
Preparing for your first visit......
- Time here: 2 hours (without acupuncture) or 2.5 hours (with acupuncture).
- Door code: will be emailed to you
- Forms: waiting for you at the front desk
- Restroom: in the back on your right
- Labwork: bring copies if you’ve got them
- Cancellation policy: 48 hours, for Monday appointments please let us know by Friday
If you have any questions, please feel free to contact us.
Monday & Wednesday: 1:00pm - 9:00pm
Tuesday & Thursday: 9:00am - 9:00pm
Friday & Saturday: 9:00am - 4:00pm
How we bill insurance:
To check your benefits - click here.
For in-network patients:
Once we receive verification from your insurance company regarding your benefits we will collect only the copay and any deductibles for your visits.
Plans in this group include Aetna, Blueshield, Cigna, GEHA, Harrington Health, and United Health Care.
We are providers for Covered California plans.
For out-of-network patients:
Fees are paid at time of service. We bill your insurance. Insurance will either reimburse you directly, or if we receive payment from your insurance company, we will issue you a refund check. The reimbursement amount will depend on your individual insurance plan.
For those who choose to manage their own insurance billing:
We will provide you with a super-bill, which will provide all the information your insurance company needs to reimburse you directly.
Please Note: Verification of insurance coverage does not guarantee payment of benefits. Your insurance company may deny coverage for certain diagnoses or dates of service. In the event that coverage is denied, we will submit an appeal. If the appeal is denied, then you are financially responsible for services. We advise that you become fully aware of your insurance benefits and are proactive in communicating directly with your insurance company when this occurs.
What types of conditions do you treat?
Our practice concentrates primarily on women’s health and wellness. We treat infertility, PMS, menstrual pain, polycystic ovarian syndrome, endometriosis, and menopause. We are known throughout the Bay Area for our advanced expertise in enhancing fertility, and work collaboratively with Western medical doctors to achieve the best success rates for our patients.
Additionally, we treat both men and women for hormonal disorders, gut health, autoimmune diseases, weight loss, allergies, and musculoskeletal pain. We also offer stress reduction, nutrition, and lifestyle counseling. Once the chief complaint has been effectively resolved, we work with patients on an ongoing basis to support long-term health and well-being.
What treatments do you use?
In our practice we offer acupuncture, functional medicine, and nutrition – which includes vitamins, healthy eating, and herbal medicine. We utilize a wide variety of laboratory diagnostics to thoroughly assess patients. Functional medicine is the term to describe the comprehensive, integrated approach we take with patients, utilizing both eastern and western medicine to offer the best of both worlds.
What style of acupuncture do you do?
We practice a combination of Japanese and Chinese acupuncture, using very fine needles. Our approach incorporates the idea that less is better, which means fewer needles overall.
How long has Leslie Oldershaw & Associates been practicing?
We have been serving the Bay Area since 1995, or for more than for twenty years, and have helped thousands of people resolve health conditions and enhance their fertility.
What is your success rate?
Each client comes with their own health challenges. Success relates to you as an individual. Once we meet with you, we can provide an individualized assessment about your expected success rates.
What is your experience in treating fertility?
With over 20 years of experience, Leslie Oldershaw & Associates is a leading acupuncture fertility practice in the Bay Area. We are expert at working with patients at all stages in their fertility journey. We have a thorough knowledge of how to best combine traditional eastern and modern western medicine, including both diagnostics and treatment. Our comprehensive approach has been the key to successful family building for our patients.
Will I have to take herbs?
Herbs are an optional part of every treatment plan. They enhance the effectiveness of other treatments and many patients find them helpful. Others prefer to avoid herbs. If you have questions or concerns about taking herbs, please let us know when you come in for your initial consultation. We strive to supply you with the information you need to make a choice about what will work best for you.
When should I begin treatment?
You can begin treatment at any time. Of course, we recommend the sooner the better. At the very least come in for an initial consult as soon as you are ready to take a more integrated approach to your care. We can develop a treatment plan for you, sometimes with a start date in the future. If you have a fertility cycle scheduled in the near future, please let us know so we can schedule your first visit accordingly, and provide you with the optimal lead time to prepare for success.
How often do I need to come in?
Each person’s situation is unique, so the frequency of your visits will depend on your individual needs and goals for care. Following your initial consultation and exam, we will develop a customized treatment plan and make recommendations for your care.
I work during the day. Can I get an appointment in the evenings or weekends?
Yes. We offer both evening and weekend hours to accommodate our patients’ scheduling needs.